Executive director of people and culture

Pia Collins recognizes that the heart of a thriving organization is great leadership, and she has worked hard to cultivate a culture of leadership and accountability at Coast Hotels. To achieve this, Collins created a leadership framework, coupled with integrated recruitment and development strategies, the latter of which focused on core leadership competencies.

“By providing support to staff who act as leaders [and] take calculated risks, and those who work through their mistakes for continued learning, we are able to create an environment where innovation and idea creation is the norm, and not just settle for the status quo,” she says.

The six-month-long leadership development program Collins manages includes various learning sessions conducted on-site and via conference calls, a concurrent mentorship program, and a final meeting for participants to present insights and provide a learning opportunity for others.

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