The implementation of mobile strategies in the workplace has immediate benefits for both the employees on the ground, and the managers and supervisors who delegate tasks to them.
“If you think about what employees are facing these days, our business and personal lives are now intertwined in ways that we’ve never seen before,” Sekar says.
Mobile devices allow employees to plan their daily schedule, transmit information, receive instant feedback from their superiors and even attend business meetings, among other things.
In a traditional office setting, employees and managers perform their daily functions at their desks or in their cubicles. Mobile devices allow them to work on the go and connect with others who are in the physical office. If equipped with these devices, the workplace can essentially become portable.
Sekar illustrates this with a personal example.
“I start out my day by checking my calendar on my smartphone, and then I got into the kitchen table and respond to a few e-mails,” he explains. “After dropping my kids off at school, I might attend a work-related meeting during my commute wearing my hands-free headset. When I’m travelling, I might be working on my tablet in the airport and on the flight. And at the workplace itself, I have the ability to work on a laptop and access all of my Windows applications.”
Going mobile also has instant benefits for managers. Says Sekar, “There are several examples of companies that have thought about mobility strategically, and they realized the great business benefits from them. Mobility can help businesses be more responsive, and offer better and timelier customer service.”