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Lessons from Goldman: when good employees go bad

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HRM CA | 20 Mar 2012, 12:00 AM Agree 0
A good HR team knows their employees and can notice signs of unhappiness.
  • Anna | 21 Mar 2012, 03:27 AM Agree 0
    From experience, it's also about taking your staff seriously. HR people need to be able to hear someone say "This isn't working for me" without going on the defensive. Is the complaint valid? How do we address it? If Smith had been able to bring up his concerns two years ago who knows how it might have ended.
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