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HRM CA | 02 Aug 2013, 12:02 AM Agree 0
A New York food truck company has met angry backlash and calls for a boycott for firing an employee who Tweet-shamed non-tipping customers.

  • Mike | 02 Aug 2013, 11:00 AM Agree 0
    Yes. Plain and simple. Tipping is NOT a requirement; it is a personal thing based on the perception of the customer. Shaming customers who do nothing wrong is, well, wrong and a company cannot permit it. The article says nothing about the quality of service. If you pay $10 for a sandwich and you get the sandwich, that's $10. The service and the attitude is what the tip is about. If it was poor, then not tipping is the acceptable way of lodging your complaint. Perhaps we (as customers) need to take a picture of our servers and get their names before the service. Then, if the service is poor, post their picture and shame them. Customers are identified by their credit cards or (as in this case) by the company they work for ... servers are not. That is not a fair situation.
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