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HRM CA | 16 Dec 2013, 12:02 AM Agree 0
Another day, another disgruntled employee taking over a business’s Twitter feed. What can HR learn?
  • Ruben Benmergui BA, MIR, LLM, CHRP | 17 Dec 2013, 04:10 AM Agree 0
    Another condescending and vacuous article purporting to provide professional advice to HR practitioners. Enough already! HR Professionals have proven that they are progressive (a certification and re-certification Program; control of HR curricula aimed at designation qualification; a university degree requirement..etc..etc..) Give us credit for dealing with new developments in the workplace including the vagaries of social media. We know "it’s vital that HR understand how to maintain control and mitigate damage.." when it comes to social media. We can deduce that as professionals.
  • Caitlin Nobes | 17 Dec 2013, 10:27 AM Agree 0
    Thanks for your input Ruben - I certainly hope it's true that most HR pros know how to manage social media in the work place, but we wouldn't have these stories occurring if everyone was getting it right. And it's not just small businesses. In the past two years we've seen social media missteps from HMV, McDonald's, and President's choice. I'm glad you and your peers are on top of it, but HRM will keep covering these incidents because they show that not all organizations are as aware or proactive as they should be.
  • Titus | 20 Dec 2013, 07:27 PM Agree 0
    All the HR credentials in the world if the person does not have excellent communication and interpersinal skills, good judgement ,excellent common sense and aove all understand that you are not in control of the organization you are an advisor.
  • Ruben Benmergui BA, MIR, LLM, CHRP | 21 Dec 2013, 01:52 AM Agree 0
    Thank you Caitlin.

    In the incident at issue, the decision was not made by an HR Professional.
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