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Cloud’s impact on your people [Part 2 of 3]

Cloud computing is changing how companies do business, so how can your organization and people keep up?

To help us understand the changing business dynamics and its impact on Canadian organizations, we have assembled a panel of experts. Vijai Karthagesu, Co-founder of Cloud Dynamics, a leading Canadian Cloud Solutions provider and former Director of Technology at eHealth Ontario; Andy Jordan, President of Roffensian Consulting Inc., a well-known author and expert on project management; and Andrew Ford an IT industry veteran with Global Knowledge, will all share their viewpoints on how organizations and individuals must skill up as the market makes its move to the cloud.

To learn more about adapting your skills to cloud computing, join Global Knowledge for their webinar series Control Shift:  How Cloud Technology has shifted key roles in the workplace, beginning on June 18.

Video transcript below:

Caitlin Nobes, HRM Online
Caitlin Nobes:
 Cloud computing means change and opportunity for individuals and organisations.  How does it impact you and your employees?

Cloud’s Impact on Your People – Part 2/3

Caitlin Nobes:  What changes can we expect for people working in cloud environments?  Who is going to be most affected and how will it impact each person?

Andrew Ford, IT Solutions Specialist, Global Knowledge
Andrew Ford:
 Yeah, now I mean one of the biggest things it’s going to impact everyone, everybody within the company is going to be impacted by cloud.  It doesn’t have to be an IT project, it can be other parts of the company that really use cloud to support what they are doing.  So [people find it across any part of the role].

Andy Jordan, President, Roffensian Consulting Inc.
Andy Jordan:
 Absolutely.  I mean the idea that people are ready for cloud because they are treating their IT projects with me.  I get people coming to me and say, we are really happy with the way we are adapting to cloud, our infrastructure projects now all run differently, we have got different sets of tasks, our application development we plan it differently, we do our estimating differently.  Well it’s a start, but every project is different.  Risk management is going to change, cloud is not more risky or less risky.  It’s a different set of risks.  Quality standards have to be defined differently and then they have to be measured against differently.  They way that we handle resourcing is different, not just on projects execution, but when the operationalisation of projects, it changes everything and that’s what people aren’t yet understanding it.

Caitlin Nobes:  Vijai, as a service provider what would you add to that?

Vijai Karthigesu, Co-Founder, Cloud Dynamics Inc.
Vijai Karthigesu:
 If you look at the people of the organisation who consume IT, now the way they consume IT is completely different.  So I will give you an example, in early days, in early 1900s, if you look at the industries, power is important, power generation is important, they actually had to plan their whole power generation.  It is like every organisation having data from yesterday they had power generation, they actually had VP of power generation titles and job is there and people generating power.  What happens over the time, that become a grid and people now plug into the walls and consume electricity and pay for what they use.  So these organisations, the cloud is exactly the same model.  So you can actually think about these data centres are now moving to a cloud, organisations are going to plug in and consume computer power, right Andy.

Andy Jordan:  Absolutely.
Andrew Ford:
 Yeah and from the business side, they are going to using it and requesting it in different ways and they have got to learn how to do that.  And we are finding more and more at Global Knowledge, people coming to us and we are teaching non-IT people an IT vocabulary just enough for them to have intelligent conversations, to be able to speak within meetings, to be able to ask for the services that they want, want to use.

Vijai Karthigesu:  If you look at the traditional service provider IT organisation, this is a silo model, if you look at an organisational chart, there is a VP, there is Directors and there is teams of networking and fire working and service team, windows, it’s really silo and they all make their own decisions and they bring those technologies, put them together and deliver one service.  That is a big problem, the industry has changed now.  The vendors like CISCO, IBM and HP, and Dell, they all deliver converging [procedures] it’s all virtualised, integrated, automated, [converged] infrastructures.  You cannot have 5 people logging into just one little box, try to trouble shoot.  So you have to have now teams that have depth of knowledge, they have to have knowledge end to end and one person or two have to log in and trouble shoot the entire time.

Caitlin Nobes:  Andy what will happen if people don’t adapt to these changes?

Andy Jordan:  Cloud is real.  Cloud is here, the decision about whether or not cloud is not right for an organisation should be [dealt] with.  If you are not doing your competitors darn well are and the same thing applies to employees.  Whether or not that’s the person in the corner office, whether it’s the person in the mail room, it’s got be something that people adapt to, you’ve got to be prepared to adapt to the way you work to deal with cloud, because if you’re not the person sitting across the cubicle wall is your competitor for that next position.  Employees have to recognise that, HR and training departments have to recognise that and they have to help skill their organisation for this brave new world.  If they don’t, well they are in trouble.

Caitlin Nobes:  There is no doubt cloud computing is here to stay and it could mean significant job changes for many people.  Join us for our next video to find out what you need to do to stay uptodate.  To learn more, join Global Knowledge for its free webinar series starting June 18th, details below this video.