Office seating should be determined by employee moods

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We've seen trends change from offices to cubicles to open plan, now we're seeing hot-desking increasing in popularity. So if we're adjusting how employees work, maybe we should be changing where they work - or at least who decides where they work.

Perhaps it’s time for HR to take a page out of Air Baltic’s book, and seat employee’s according to their mood. The Latvian airline is the first commercial service to offer the opportunity for like-minded passengers to sit together.

Travellers will be offered the choice of three preferred “flight moods” which relate to whether they want to get on with work, make new business contacts or simply not be bothered by someone’s droning voice for the duration of the flight. Surely there is scope here to extend the premise to cube farms? “We’re the first in the world to offer this flight option,” Air Baltic said in a statement, which also added that passengers would not, however, be given the option of banning someone from sitting next to them.

The service is an optional free extra, and can also factor in any hobbies or interests a passenger may wish to list, meaning footy fans and workaholics alike may find a friend on-board.

Customer information is collected in a secure database and the closest match available on the same flight is identified automatically without disclosing passenger identity or any personal data – perhaps this same process could happen during the onboarding process?

  • Mark Olynchuk on 2012-07-01 4:56:28 AM

    I have worked in a call center for 5 years, and inthat time we have had at least 6 personality conflicts including shouting (while others on on a telephone call) and customers wondering what is going on. Some of us senior representatives have talked about moving these people away from their adversaries.

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