Organizational development consultant
Thunder Bay Regional Health Sciences Centre

Adam Shaen certainly has had a lot on his plate this year; on top of his full-time work in HR, he is working on a second master’s degree and teaching post-secondary HR students at Confederation College while also raising a family. For Shaen, HR is not just a job title, but a mindset. “I view my experience in HR as much more than simply a job,” he says. “My job as an organizational development consultant is one aspect of my profession … this role is complemented by the continual pursuit of education and development, as well as meaningful teaching and mentorship experiences.”

Shaen’s current focus is on improving employee engagement by providing more avenues for feedback, facilitating regular exchanges with employees, implementing the necessary changes and conducting follow-ups to demonstrate accountability. He’s also a firm believer that any HR initiative should improve the customer experience. “A sound foundational knowledge in the HR field is requisite for your success,” he says. “Equally significant is the ability to understand your business and its operations.”