Laura Dunne

THE CHANGE MASTER
LAURA DUNNE
SVP, human resources
Indigo Books & Music Inc.

Indigo Books & Music, Canada’s largest book and specialty gift store with more than 7,000 employees, has received many accolades for its attractiveness to potential employees. A perennial winner of Randstad’s Most Admired Retail Employment Brand, Indigo offers a unique employment experience – the opportunity to reshape one of Canada’s iconic brands. Great books are just the beginning as Indigo employees transform the venerable bookstore into a cultural department store. The journey requires employees to be comfortable with change, passionate about excellence and committed to learning.

This has come together under the guidance of Dunne, who has forged change in organization structure, job design, talent development and employee communication. Indigo’s employee offering includes commitment to employee wellness through company-wide fitness challenges, motivational author sessions and communication forums to raise and build on creative ideas for change.