“Some employers are not aware of the requirement to provide training under the Integrated Accessibility Standard,” says Stringer LLP associate Jessica Young.
“This confusion arises where an organization has provided AODA Customer Service Standard training and does not realize that training is also required with respect to the requirements under the Integrated Accessibility Standard,” she explains.
Toronto-based Young says training is also required on the Human Rights Code as it pertains to persons with disabilities.
“In addition, a record must be kept of the training, including the dates on which the training was provided and the number of persons who received training,” stresses Young.
“Some organizations are also surprised to learn that the training obligation extends beyond their employee base,” she adds.
“Organizations must ensure that training is provided to volunteers, all persons who participate in the development of the organization's policies, and all persons who provide goods, services or facilities on the organization's behalf. This means that organizations must ensure that volunteers, contractors and any other service providers have received AODA training.”
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