The worst companies to work for: Part 2

by |

Last week HRM brought you The worst companies to work for: Part 1, now see the second half of the list.

24/7 Wall St used data from Glassdoor, an employer rating site, to examine publicly traded companies with more than 300 reviews to track the low-rated US companies – and look at the reasons behind those numbers.

5. OfficeMax

  • Rating: 2.6
  • Number of reviews: 360
  • CEO approval rating: 39% for Ravi K. Saligram
  • One-year stock price change: down 12%
  • Employees: 29,000

Poor treatment from management, inadequate pay, micromanaging – sounds about right for a retail job. OfficeMax, which has been performing badly financially for a number of years, was criticized for its “us vs them” mentality between management and front-line staff.

Another reviewer suggesting that the company should "learn to treat employees with respect and pay them better than minimum wage and maybe they will stick around."

4. Hertz

  • Rating: 2.6
  • Number of reviews: 401
  • CEO approval rating: 43% for Mark P. Frissora
  • One-year stock price change: up 14%
  • Employees: 23,900

Hertz upper management is out of touch, setting unrealistic goals that waste time. Many reviewer reported that few managers had front line experience so they had no realistic experience to base their decisions on: "Upper management has little field experience and lots of MBA's that tell you the impossible is possible." While the company requires that all new managers have at least a bachelor's degree, they all have to start at the bottom in the "Management Trainee" program. The relatively low hourly pay and menial jobs rubbed some recent grads the wrong way.

3. RadioShack

  • Rating: 2.4
  • Number of reviews: 560
  • CEO approval rating: 32% for James F. Gooch
  • One-year stock price change: down 78%
  • Employees: 34,000

RadioShack’s ongoing financial issues and inability to compete with Best Buy, Amazon and other big stores has set it back economically, and unfortunately it’s not looking rosy on the HR front either.

Reviewers were consistently unhappy about the retailer's sales commission structure and the long hours. "Over the years compensation has turned into a big joke. You MUST perform in all metrics (service plans, batteries, cell phones, etc) to get any sort of bonus as an associate." The focus on sales has not done its customer service image any favours. Consumer Reports gave RadioShack a "naughty" spot on its 2011 Naughty & Nice Holiday List, noting that the company has openly acknowledged setting different prices for the same products.

2. Dillard's

  • Rating: 2.4
  • Number of reviews: 363
  • CEO approval rating: 22% for William Dillard II
  • One-year stock price change: up 43%
  • Employees: 30,000

Dillard's family owned department store chain is not well-known north of the US border, but it used to be a powerhouse in the 80s and 90s. Unlike many of the others on this list, Dillard's largest problem with employees may be CEO William Dillard II, who is part of the founding family. His CEO approval rating in the Glassdoor research is an extremely low 21%. The Dillard family owns 99.4% of the corporation's voting shares, according to the company's proxy.

Sales incentives again made the list for most-complaints. One representative review indicated that high turnover was the result of employees being paid on the number of sales made per hour instead of based on a commission. "People either ended up quitting before their review or being fired randomly one day because of their sales."

1. Dish Network

  • Rating: 2.2
  • Number of reviews: 346
  • CEO approval rating: 32% for Joseph Clayton
  • One-year stock price change: up 37%
  • Employees: 34,000

Topping the list and losing the race is Dish Network Corp., where employees manage more than 14 million subscribers. Many reviewers objected to the company's long hours and no holidays.

"You work all day all night. Your day starts from 6:45am till 6pm or 10pm. You work every holiday that your day falls on." It is no surprise then that reviewers suggested employees were unhappy with management, citing "mandatory overtime" and "no flexibility" with schedule. Perhaps the dissatisfaction of employees is affecting customer satisfaction. MSN Money awarded Dish a spot in its 2012 Customer Service Hall of Shame, noting that Dish's customers did not like that the broadcaster had dropped channels and seemed to prioritize sales over quality service.



  • Tanner on 2015-12-15 3:21:03 PM

    what about Leon's Furniture?
    This company doesn't work for it's employees or it's customers, it works for itself. Sales system promotes hostile competition, only 5% commission. Customer service only gets paid $11.60 an hour with no chance of a raise, and ends up dealing with a lot of anger and hate every day. Customer service people there are used by management, and abused by customers. They usually get roped into doing jobs that are not in their job description and technically not their responsibility for no additional pay. Chance of advancement is very slim to none.

HRM Online forum is the place for positive industry interaction and welcomes your professional and informed opinion.

Name (required)
Comment (required)
By submitting, I agree to the Terms & Conditions