Technology has not enhanced communication, says HR

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The majority of HR staff (64%) believe technology has not made communicating in the office any easier. According to a study commissioned by vending machine supplier, Mars Drinks Office Connections (MDOC), one in six prefer to chat face-to-face with colleagues, while a third would rather phone or email.

The survey also found that more than half (55%) of HR professionals think putting “kisses” on work-related emails is acceptable, and nearly three-quarters (73%) believe it is also fine to add smiley faces or other emoticons.

But terms such as ‘love’, ‘pet’, and ‘babe’, when referring to colleagues, are not deemed acceptable, with three-quarters insisting they should not be used in the workplace.

Jenni Morgan, trade marketing manager for MDOC, said: “The office has changed. Many workers are having more fun and offices have become less formal.”


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