Air Canada suspends, investigates bag-throwing workers

Air Canada suspends, investigates bag-throwing workers

Air Canada suspends, investigates bag-throwing workers Air Canada is investigating two employees caught on camera throwing passenger luggage from a plane stairway to a trolley below. The employees have been suspended and could be fired.
 
It can be a constant battle to ensure employees follow procedure, especially if they see a shortcut that will make their task easier, and as phone cameras become ubiquitous it becomes more likely that those working in the public eye will be caught on film.
 
That’s the situation Air Canada now faces after a passenger on a flight from Toronto to Vancouver filmed employees dropping bags from the stairway.
 
In a statement, the airline's spokesperson Isabelle Arthur said the two suspended employees have been "advised that their employment will be terminated" pending the outcome of the company’s probe into the matter.
 
"Their actions clearly contravened our standard baggage-handling procedures which require gate-checked bags to be hand-carried to the ramp," Arthur said.

The video was posted to YouTube last Thursday. By Monday morning, it had been viewed more than one million times.
 
The union representing the two employees said baggage handlers are often under intense pressure from management to move items as quickly as possible.
 
"Management is pushing them to get the planes out on time," International Association of Machinists and Aerospace Workers spokesman Bill Trbovich told The Canadian Press. He said that the stairways that baggage handlers use are steep, and it would be dangerous to hurry down them.
 
 
11 Comments
  • Ken Godevenos 2014-04-22 1:48:31 PM
    Three shames for Air Canada and its Unions:
    1. That they had to wait for the "phone cameras (to) become ubiquitous" before they discovered this "shortcut" process themselves.
    2. That they have told the employees they will "be terminated" but they have not done so yet.
    3. That the Union is trying to make excuses for the employees rather than fixing the problem.
    The employees should have worked safely, no doubt, but they don't take hold travelers' bags ransom to their safety.
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  • Kellie 2014-04-22 3:00:33 PM
    What troubles me is that they say they are doing an investigation; and yet they have already concluded the employees will be terminated. What is the purpose of the investigation? To see how quickly they will terminate? This is not to say there should not be discipline; however, if these employees have nothing else on their records - is it truly destroying the employment relationship to the point of termination? Possibly without cause????
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  • Ken Godevenos 2014-04-22 3:05:33 PM
    The camera did the investigation. There is no denying to what was done and the rules were broken for whatever reason. I am sure some liberal progressive heart bleeder of an arbitrator will give them their job back, but the evidence is clear. The employment relationship was shattered before this happened -- they didn't care either for the employer or the passengers. And what, Kellie, if that was your grandmother's treasured goods in there that were destroyed?
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